JC400P EdgeCam 2

The updated windshield-mounted, cloud-capable JC400P EdgeCam 2 exhibits wholly-integrated design, where the 1080P front camera records everything on the road and the 720P built-in inward-facing sub-camera captures what happens in the cabin. The JC400P 4G dashcam enables you to get a complete view of the situation in case of an accident or emergency, day in and day out.

4G Dashcam

Driving Behavior Monitoring
Leveraging data on the driving behavior of your drivers, including harsh acceleration, harsh braking, and sharp turn will help reduce accident rate and improve fuel economy of your fleet.
  • Harsh Acceleration
  • Hard Braking
  • Sharp Turn
Highly Integrated Design
Highly Integrated Design
The two high-definition camera lens are integrated into one housing, making the streamlined JC400P more compact for mounting to the windshield without taking any space on the dashboard. Just remove the protective liner on the 3M tape, attach it to the best place on the windshield, and you are ready to hit the road.
Event Video to Cloud
Event Video to Cloud
In the event of a serious accident, collision or improper driving behavior, the JC400D will, as required, capture event videos and send them to the cloud for storage. With a 4G connection, you can have faster data speeds and wider network coverage, enabling you to respond or take action immediately.
Panic Button
In the event of an accident or other emergency, one-press of the panic SOS will trigger the device to help the driver or passenger initiate an emergency call to pre-set SOS numbers and the back office until the call is answered and to flag important video footage for review. The external SOS button can be installed within easy reach of the driver or passenger for quick activation, giving peace of mind to all.
Panic Button
4G+WIFI
4G+WIFI More choices, a wider range of data networks
HD Video Resolution
HD Video Resolution Crystal-clear, HD resolution video
Panic Button
Panic Button Emergency button for driver/passenger safety
Locked SIM/TF Card Design
Locked SIM/TF Card Design Give added protection to critical video footage, the SIM/TF card, and your privacy
Live Tracking
GPS Tracking Enable real-time tracking of your fleet and provide accurate location data for analysis and stolen vehicle recovery
2x Cameras
2x Cameras Simultaneously capture crystal clear videos and still images via the 1080P road-facing camera lens and the 720P inward-facing camera lens to give peace of mind for your fleet or passengers
G-Force Sensor
G-Force Sensor 6-axis acceleration sensor
Android 8.1 Go
Android 8.1 Go Powerful system as guarantee, more flexible operation speed
Open I/O
RS232 (Optional) Support fuel level sensor, temperature sensor, card reader, etc..
Application Area
  • Ride HailingRide Hailing
  • Taxi OperatingTaxi Operating
  • Car InsuranceCar Insurance
  • Commercial FleetCommercial Fleet
JC400P
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Network Connection Wi-Fi 802.11 b/g/n 2.4 GHz, Hotspot 

Eurasian Version

GSM & WCDMA & 4G GSM: 850/900/1800/1900MHz
WCDMA: B1/B2/B5/B8
4G FDD: B1/B3/B5/B7/B8/B19/B20
TDD: B38/B39/B40/B41 (100M)
American Version GSM & WCDMA & 4G GSM: 850/1800/1900MHz
WCDMA: B2/B4/B5
FDD: B2/B3/B4/B5/B7/B12/B17
TDD: B38/B41 (100M))
Note: The difference in Eurasian Version and American Version lies in hardware. It is recommended to debug by version.
Hardware CPU
ARM Cortex A53 @1.4GHz
OS Android Android  8.1 GO
Flash memory RAM+ROM LPDDR3 1GB+eMMC 16G
Road-facing camera AHD, 1080P, dynamic frame rate, 118° horizontal viewing angle 
Inward-facing camera AHD, 720P, dynamic frame rate, 90° horizontal viewing angle
GNSS module GPS+BDS Built-in ceramic antenna
G-Sensor Accelerometer, Gyroscope 6 axis
MIC & Speaker Built-in
TF card Max 256GB
I/O Configuration     ACC Ignition detection
Relay Immobilization Remote engine cut-off
UART I/O (Extended I/O) Open for RFID reader, fuel sensor, load sensor, temperature sensor
SOS Panic button
Power Supply voltage DC 9-30V Suitable for cars, trucks, buses, electric automobiles, etc.
External Battery External Battery 450mAh
For emergency situation when car battery is disconnected
Size Dimension 109*69*52 mm
Weight 225g
User manual PDF
Leaflet PDF
Installation Video
Real-time video problem
After customers get the equipment, some devices have been unable to achieve real-time video function

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

All the devices under the customer account suddenly cannot provide real-time video, and the customers receiving feedback are all in the same or adjacent areas

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

After customers get the equipment, some devices have been unable to achieve real-time video function.

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Historical video problem
When some devices view the historical video on the APP or Web side, the file is empty after the customer searches, or cannot be played

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Customer feedback is not able to view the historical video of JC200's built-in camera on the platform side

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Remote video/picture problem
The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Customer feedback is not able to view the historical video of JC200's built-in camera on the platform side

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Event video problem
The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Customer feedback is not able to view the historical video of JC200's built-in camera on the platform side

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Device offline problem
The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

The client can only view the historical video of the device on one side of the Web or APP

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

Customer feedback is not able to view the historical video of JC200's built-in camera on the platform side

Problem analysis

- It is suspected that the RTMP server logged on by the device has a problem, resulting in the device logged on to this server cannot perform real-time video.

- The function may return to normal after a period of time, but the possibility of a recurrence is not ruled out.


The Solution

- In this case, it is necessary to give immediate feedback to the FAE, so that the r&d team can troubleshoot server problems as soon as possible and find the root cause to avoid causing major problems.

- It is necessary to provide the LOG file of one device in the country or region where the device is located for the convenience of research and analysis.

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